Supermarket STORE MANAGER – – N180,000 – N200,000
JOB DESCRIPTION FOR SUPERMARKET STORE MANAGER
Location: Anthony – LAGOS
Department: Retail
Overall purpose of the job:
As the Retail Store/Sales Manager, you are responsible for overseeing the running and overall operational success of the Supermarket as well as driving sales for the organization.
DUTIES and RESPONSIBILITIES:
- Acquaint subordinates with product knowledge and software training where necessary
- Manage/Motivate Retail and support staff to meet or exceed sales targets
- Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
- Keep track of stock ordering through inventory management software
- Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to management
- Attend to customer inquiries
- Deal with customer Queries, resolution of complaints and escalate when necessary
- Maintain awareness of market trends and monitoring what competitors are doing
- Manage petty cash expense at the outlet
- Keep abreast of developments within the Anthony metropolis
- Train and develop the staff working under you (leadership and personnel effectiveness)
- Attendance Register to be kept and monitored for all reporting staff
- Supervise the cleaning of the outlet- dusting, sweeping, mopping, washing of toilets/ napkins, trimming of the flower hedges, refuse disposal
- Strategic Thinking and Planning Skills to Implement Sales Plans.
- Forecast Sales Goals Based on Analytics.
SKILL and COMPETENCE:
- Leadership: You must be able to lead and motivate your team
- Communication: Excellent communication and people skills
- Customer service: Must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
- Product Knowledge: Should make conscious effort to familiarize with the items on display, prices, functions and value proposed for the customer
- Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
- Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
- Responsibility: You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
- Ability to work under pressure especially during the peak period and handle challenging situations
- Personal attributes: Confident, Self-driven and Enthusiastic
Requirements
- Knowledge of retail management best practices
- 5 years min years experience in Retail in a similar role
- Must have managed 40M taking at minimun
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Excellent knowledge of retail management software
- BSc/BA in business administration or relevant field
Renumeration: N180,000 – N200,000
Method of Application
Interested and qualified candidates should send their CVs to [email protected]